Planning Your Appointment

HOW MANY GUESTS CAN I BRING TO MY APPOINTMENT?
We can only host Bride and Two guests.

WHAT IS YOUR CHILDREN/BABY POLICY?
The bride’s newborn is most welcome, but we ask you to bring a guest who can help settle/change/entertain the baby so you can focus on finding your dream dress.

We ask that you do not bring toddlers or children under the age of 14, as they will get restless and find it boring.

WILL MY APPOINTMENT FEE BE REFUNDED IF I BUY A DRESS?
Yes, we refund one appointment fee per full-price dress order.

WHAT SHOULD I DO IF I AM RUNNING LATE?
If you are running late, please inform us by calling +44 7786 677865. If we do not hear from you 15 minutes after the scheduled start time of your appointment, the quota allocated to you will be released, and you will need to reschedule your appointment.

HOW MANY DRESSES CAN I TRY ON?
In our hour-long appointments, you will have time to try around 2-10 dresses. At the end of the appointments, 10 minutes will be reserved for taking measurements and placing your order.

IS THE APPOINTMENT PRIVATE?
Yes, all our brides have the opportunity to have exclusive use of our beautiful boutique. Upon arrival, you will be offered a drink, choosing between tea, coffee, or other beverage options we have available.

WHAT SIZE ARE YOUR SAMPLE GOWNS?
The majority of our samples are in sizes 6 -14. However, we do have a selection of dresses in smaller and fuller sizes. If you are concerned about our sample sizes, please let us know your measurements, and we can assist you further.

WHAT ARE YOUR LEAD TIMES?
Our recommendation is to order your dress 2-8 months before your wedding day. This allows for a relaxed lead-up to your wedding. We can do shorter times with our Rush and Super Rush services, but they incur further fees. We also have some Ready-To-Wear dresses that can be bought for those who need a dress with a speedy turnaround.

WHAT DO I NEED TO BRING TO THE APPOINTMENT?
We recommend you wear skin-coloured seamless underwear. Feel free to bring heels that have a similar height to the ones you intend to wear on your wedding day. We also have a podium for extra height if you do not have heels with you.