Refund policy
Fast - Easy - Comfortable
Items purchased through galisagrace.co.uk cannot be returned or refunded. All sales are final. Items are non-returnable regardless of condition.
Customized items are also non-returnable as per our Customization Policy. Shipping, duties, and taxes are non-refundable, and any return shipping charges or duties are not covered.
Dresses, wedding dresses, and garments tailored to custom measurements cannot be returned under any circumstances. Due to their personalized nature, these items cannot fit another person, making returns impossible. Please ensure all measurements and preferences are correct before placing your order.
Wedding dress reservation fees are non-refundable even if the reservation is canceled.
For any questions or assistance before purchase, please contact us via email at info@galisagrace.co.uk. We are happy to help you ensure your satisfaction before placing an order.